Discover How to Protect Your Online Reputation

Schedule a conversation with a digital marketing specialist to learn more about review alerts, how to respond tactfully and how to ask your customers for reviews.

Clients We Serve

townsquare interactive charlotte client the local
townsqure interactive charlotte client bulgogi box
townsqure interactive charlotte client closet logic
townsqure interactive charlotte client clean juice
townsquare interactive client charlotte center city partners

How's Your Online Reputation?

Stay on top of new reviews with email alerts

Let's face it: you can't please everyone. Staying on top of your online reputation is important for small businesses, and we can help make that task less daunting with review monitoring. We'll send you an email alert every time a new review is posted about your business, giving you time to respond appropriately and protect your brand.

How We Monitor Your Reputation


Tell us about your business and your current reviews situation. Do you need help bringing more in? Do you need help with responses?


Keep an eye out for email alerts - we'll send you one every time a new review of your business is posted.


Respond to new reviews quickly and tactfully to manage your business's online reputation.

If you're staying on top of your reviews and managing your online reputation, you're already doing a lot to help your business get found online. Maximize the effects of what you're already doing by incorporating it into a strong SEO strategy that includes keyword optimization and social media management.

More Than Review Monitoring

In addition to sending you email alerts every time a new review of your business is posted, we'll help you craft appropriate responses to the ones you're having trouble with. We'll also coach you through asking your customers for more reviews, which will help you grow and improve your online presence.


When you sign up with Townsquare Interactive, you'll never sign a long-term contract. We're committed to earning your satisfaction every single month, meaning we're hyper-focused on getting you impressive results.

Mary Johns,
Mary's Mountain Cookies

Customer Since: 2012

"In any relationship, you have got to pick people that you can trust." Since Mary first came on as a client, we've had the pleasure of watching her business grow from one small shop in Colorado to a franchise that's still expanding. "When you work with Townsquare, it's personal," she says. "Your website, your business, is your baby, and you're trusting that these people are going to see and communicate to a broader audience who you are."

Manage Your Online Reputation

Most customers are going to read your online reviews before choosing to do business with you, so make sure you stay on top of new reviews and respond quickly and appropriately. We can help!